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    • Home
    • New Moon Dates
    • Bioluminescent Kayaking
    • Bioluminescence News
    • Preparation
    • Location
    • Cocoa Beach
    • About
    • Terms
  • Home
  • New Moon Dates
  • Bioluminescent Kayaking
  • Bioluminescence News
  • Preparation
  • Location
  • Cocoa Beach
  • About
  • Terms

Things to Know About Florida Bioluminescence Tours

Cancellations

All Sales are Final

All Sales are Final

Because bioluminescent kayaking tours in Florida have a very limited time window, we require a minimum of 48 hours notice to rebook your tour.  Please email us at info@bkadventure.com 48 hours prior to your tour start time.  In the subject put: booking change, and let us know for which date you would like to rebook bioluminescence Florida tours. Be sure to mention your location in Cocoa Beach, Wildlife Refuge and Titusville.

All Sales are Final

All Sales are Final

All Sales are Final

Summer tours are very limited and sell out quickly.  Therefore, once a seat is reserved, we cannot refund it.  However, we can rebook for another available date should an emergency arise.  Please email us or call 48 hours in advance if you need to if you need to rebook. Rainchecks are provided for up to one year.

Weather

All Sales are Final

Is Bioluminescence Guaranteed

 If the weather conditions make launching impossible at the designated departure time, we will do a one hour weather hold.  Florida weather clear quickly and we can usually depart every night.  This means that your tour departs later than the published time. Bioluminescent kayaking tours in Florida launch almost every night. We do our best to be sure you get out to see bioluminescence. Rain checks are available and good for one year. 

Is Bioluminescence Guaranteed

Is Bioluminescence Guaranteed

Is Bioluminescence Guaranteed

Just like the weather, we cannot 100% guarantee that bioluminescence will be present.  However, we specialize in summer tours only as this is the best chance to see bioluminescence.  From June to September, bioluminescence has been consistently present in the Indian River Lagoon every night.  It is highly likely it will be glowing and bright! Florida Bioluminescence Tours launch year round, as almost every month there is the presence of glowing plankton or bioluminescent comb jellies. 

Social Media and Use

Is Bioluminescence Guaranteed

Refusal and No Shows (Late)

When you sign our waiver there is a section that says you agree we can post your image from our tours on our social media sites, and marketing materials.  If you do not wish to participate, please email us and let us know the time and date of your tour and your name.  Please include anyone in your party who also wishes to be excluded from social postings. 

Refusal and No Shows (Late)

Is Bioluminescence Guaranteed

Refusal and No Shows (Late)

We have the right to refuse service to anyone who is disruptive, intoxicated or otherwise a safety hazard to our guides and/or our guests.  Refusals will not be refunded.  No-shows will not be refunded.  If you are late for a tour, we will try to get you on the next one, but we cannot hold a tour for late participants.  Anyone not present at the published tour start time will be considered a no-show. 

Privacy Policy

 

PRIVACY POLICY

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you place an order or subscribe to our newsletter.
When ordering or registering on our site you may be asked to enter your: name, e-mail address, phone number or credit card information.

WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 3/22/20.

For assistance or for more information, call our office at (407) 519 – 8711 or fill out the form below.

Contact Us

Drop us a line!

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Better yet, see us in person!

We love our customers, so feel free to visit during normal business hours.

Florida Bioluminescence Tours

Cocoa Beach, Florida, United States

(407) 519-8711

Hours

Mon

09:00 am – 05:00 pm

Tue

09:00 am – 05:00 pm

Wed

09:00 am – 05:00 pm

Thu

09:00 am – 05:00 pm

Fri

09:00 am – 05:00 pm

Sat

Closed

Sun

Closed

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